Privacy Policy
Effective January 1, 2026
Liberty Hawthorne Concrete, concretehawthorne.com, hello@concretehawthorne.com
Who we are and what this policy covers
Liberty Hawthorne Concrete is a concrete contractor in Hawthorne, CA. This policy explains what information we collect when you use our website, call us or ask for an estimate, how we use it, how long we keep it and what you can ask us to do with it.
It applies to every page of our site, from the home page to our service and city pages. If you'd like to know more about the business behind the site, see our About page.
Information you give us
When you fill out our estimate or contact form, we collect what you type in. That's usually your name, phone number, email address, the address of the job and a description of the work, such as a new driveway, a cracked patio or a slab that's sinking.
Our form is run by an outside form service, so what you enter passes through that service before it reaches us. If you call us at (424) 307-8166 or email us, we keep the details you share so we can answer you and follow up on your job.
We only ask for what we need to reply, set up an estimate and do the work. Please don't send payment card numbers, Social Security numbers or other sensitive details through the form or by email.
Information collected automatically, including analytics and cookies
Like most websites, ours may collect basic technical information when you visit. This can include your browser type, the kind of device you're on, the pages you looked at, how long you stayed and the site or search that sent you here.
We may use cookies and similar tools to gather this, either directly or through analytics services. A cookie is a small file your browser stores so a site can remember a visit or count how pages are used. We use this information in summary form to see which pages help people and which don't, not to build a profile of you.
You can block or delete cookies in your browser settings. The site will still work if you do, though some features may not remember your choices.
How we use your information
We use what you give us to answer your questions, schedule and give estimates, plan and do the work, send invoices and follow up after the job.
We use the technical information to keep the site running, fix problems and make our pages clearer for homeowners looking for concrete work in Hawthorne and the cities around it.
We don't sell your personal information, and we don't send you marketing you didn't ask for.
Who we share it with
We share information only with the people and services that help us run the business, such as our form provider, website host, analytics service, email and phone services, and anyone working on your job with us. They get only what they need to do that job.
We may also share information if the law requires it, to protect our rights or safety or the rights or safety of others, or if the business is sold or reorganized.
How long we keep it
We keep estimate requests and job records for as long as we need them to finish the work, stand behind it, answer questions about it later and keep the business and tax records we're required to keep. After that, we delete them or remove anything that identifies you.
Analytics information is usually kept in summary form and isn't tied to your name.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. We'll do that unless we have to keep something for legal, tax or warranty reasons, and if so we'll tell you why.
Depending on where you live, including California, the law may give you more rights over your personal information. We won't treat you differently for asking about or using any of them.
To make a request, reach us through our Contact page or call (424) 307-8166. We may need to confirm who you are before we hand over or change any records.
How we protect it
We take reasonable steps to keep your information safe and limit who can see it. No website, email or storage system is perfectly secure, so we can't promise that information sent online will never be intercepted or misused.
Children's privacy
Our site is meant for adults arranging work on their homes and property. We don't knowingly collect personal information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our site or the services we use change. The current version will always be on this page, so check back if you have questions about how we handle your information.
How to raise a privacy concern
If you have a question or concern about your privacy, or think we've handled your information the wrong way, tell us and we'll look into it. Send a message through our Contact page or call (424) 307-8166. We're available Mon–Fri: 7 AM–10 PM and Sat–Sun: 8 AM–9 PM, and you can expect a reply within 1 business day.