Terms and Conditions
Effective January 1, 2026
Liberty Hawthorne Concrete, concretehawthorne.com, hello@concretehawthorne.com
Agreeing to these terms
These terms cover your use of the Liberty Hawthorne Concrete website and any estimate, scheduling or work you arrange with us through it. When you use the site, call us, send the contact form or accept an estimate, you agree to these terms.
If you don't agree with them, please don't use the site. You can still call us at (424) 307-8166 with questions before you decide anything.
When we sign a written estimate or contract with you for a job, that document controls the job. If it says something different from this page, the signed document wins.
What we do
Liberty Hawthorne Concrete is a concrete contractor based in Hawthorne, CA. We build and repair driveways, patios, sidewalks, steps, slabs, foundations, retaining walls and other concrete work for homes and businesses in Hawthorne and the cities around it. You can read about the work we do on our home page and about our crew on our about page.
What's on this site is general information to help you understand concrete work. It isn't a promise about your job, because every site has its own soil, drainage, access and layout. The details of your job are set in your written estimate or contract.
We're fully licensed and insured. If you want to see our license or insurance details before work starts, ask and we'll provide them.
Estimates and pricing
Estimates are free, and asking for one puts you under no obligation. We give our price after we've seen the site, because the ground under the slab, the size of the area, how much old concrete has to come out and how easy it is to get our equipment in all change the work.
An estimate is based on what we can see and what you tell us. If we find something we couldn't see once the job is open, such as soft or wet ground under the old slab, buried debris or roots, we'll stop and explain it to you before doing extra work. Any change to the price or the scope of the job needs your approval first, in writing.
Prices on an estimate stay good for the period written on it. After that, material and labor costs may have changed, so we may need to update the estimate.
Scheduling, weather and cancellation
We'll agree on a start date with you and do our best to keep it. Concrete has to be poured in the right conditions, so rain, high heat, ready-mix supplier delays, inspections or problems found on site can push the date. When that happens, we'll tell you as early as we can and set a new date with you.
Before we arrive, please make sure we can get to the work area, that cars and belongings are moved out of the way and that we know about anything buried in the area, such as sprinkler lines, pet fences or landscape lighting, that only you would know about.
If you need to cancel or move your date, please call us as soon as you know. Your written estimate or contract sets out any cancellation terms, including how any deposit is handled. Nothing on this page limits any right to cancel that California law gives you.
Payment
The amount, timing and method of payment for your job are set in your written estimate or contract, including any deposit and when the balance is due. Please read those terms before you sign, and ask us about anything that isn't clear.
If payment isn't made as agreed, we may stop work until the account is brought current, and we may use the remedies California law allows a contractor to collect what's owed.
Caring for new concrete
New concrete needs time to cure, which is the wait while it hardens and gains strength. Walking or driving on it too early can damage it for good. We'll tell you when it's safe to walk on and when it's safe to drive on, and you agree to keep people, pets and vehicles off it until then.
Damage from using the concrete before we say it's ready, from heavy loads it wasn't built for, from de-icing salts or harsh chemicals, or from changes to drainage or grading after we leave isn't covered by our work.
Guarantee and warranty limits
We stand behind our work, and satisfaction is guaranteed on every job. If something about the finished work isn't right, call us and we'll come out and look at it with you.
Concrete is a natural material, and it shrinks as it dries. We cut control joints, which are grooves that give the slab a planned place to crack, but small hairline cracks can still show up and are normal. Slight differences in color and texture are also normal, especially when new concrete sits next to old concrete.
Any written warranty for your job is set out in your contract. Apart from that written warranty and any rights you have under California law, we don't make other promises about the work, express or implied, to the extent the law allows. We aren't responsible for problems caused by ground movement, tree roots, flooding, earthquakes or other events outside our control, or by work done by anyone other than our crew.
Limits on our liability
To the extent California law allows, Liberty Hawthorne Concrete isn't liable for indirect, incidental or consequential losses, such as lost use of a driveway, lost income or inconvenience, that come from our work, a delay or your use of this site. Our total liability for any claim about a job won't be more than the amount you paid us for that job.
Nothing in these terms limits liability that can't be limited by law, including liability for our own gross negligence or willful misconduct.
Using this website
The text, photos and other content on this site belong to Liberty Hawthorne Concrete or are used with permission. You may view and share pages for personal use, but please don't copy or republish them for commercial use without asking us first.
We try to keep the site accurate and up to date, but we don't promise that every page is complete, current or free of errors, or that the site will always be available. Links to other websites are there for convenience, and we aren't responsible for what's on them.
Resolving disagreements
If you're unhappy with anything, please talk to us first. Call (424) 307-8166 or reach us through our contact page, and we'll work with you in good faith to sort it out, because most problems can be fixed with a conversation and a site visit.
If we can't settle it between us, either of us may suggest mediation before going further. Any legal claim that still remains will be brought in the state or federal courts located in Los Angeles County, California, or in small claims court where the claim qualifies.
Governing law
These terms, your use of this site and any work we do for you are governed by the laws of the State of California, without regard to its conflict of law rules.
Changes to these terms
We may update these terms from time to time. The version posted on this page is the one that applies, and using the site after a change means you accept the updated terms. Changes don't alter a written estimate or contract you've already signed with us.
If any part of these terms is found to be unenforceable, the rest stays in effect.
Questions about these terms
If you have a question about these terms, call us at (424) 307-8166 or send us a message through our contact page. We're open Monday through Friday from 7 AM to 10 PM and Saturday and Sunday from 8 AM to 9 PM, and you can expect a reply within 1 business day.